Refund policy

THIS IS BY TITO & OUR PROMISE: SATISFACTION GUARANTEE

We aim to deliver the best in product, design, and service. If you are not satisfied, we will help to exchange or return your items, that being said as a general rule, and in accordance with hygienic standards, all underwear garments are final sale and unfortunately, cannot be returned or exchanged unless faulty.

We encourage you to help us in reducing excessive shipping by considering the following:

– Shop the correct size and fit. Our size and comparison guides present detailed measurements per category and are available on each product page. If you would like to chat directly with an advisor, we are happy to assist with any questions via email at  contact@thisisbytito.com